The quickest way for call centre managers to inject their C.S.A.T ratings with positive reinforcement […]
Tag: service crm
Customer Experience Hacks for Big Brands
Customer experience is now a brand USP amidst intense industry competition. Intelligent solutions allow brands […]
5 Reasons Why A Service CRM Is A Must Have For Electronics And Appliance Businesses
The overpowering effect of great customer service was recently discovered when a study by American […]
Kapture – Making a Mark in the CRM Space [Infographic]
Kapture CRM is helping businesses scale up since its inception. Kapture has achieved a lot […]
Introducing Kapture CRM’s Outage Ticketing Module
Companies dealing with large volumes of tickets can hugely benefit from Kapture CRM’S new outage […]
How Kapture CRM’s Self Service Portal is Revolutionizing eCommerce in App Customer Support
What is a Self Service Portal? Self-service portals are keys that you hand over to […]
Your Next Enterprise Ticket Management Solution [Infographic]
In this era of Self-Service, how can Helpdesks provide flawless customer support during high ticket […]
Rise to Peak with Unbeatable Customer Service [Infographic]
A Service CRM is your ticket to providing high-quality customer service to clients from start […]
Turn customer dilemma into delight with smart service center automation
‘The best brands don’t invest in building service centers. They invest in creating world-class customer […]
Want Increase in Sales? Try Live Chat
For a business to thrive in today’s digital landscape, customer service is paramount. No company […]