With the advent of multiple social media platforms, e-commerce is a booming industry today. A […]
Category: Customer Data Management
4 Email Strategies to Reduce Cart Abandonment and Improve Conversions
The gallop of digital technology has turned E-commerce into a booming business industry today. Everything […]
Manage International Employees Effectively With a SaaS CRM
The new wave of the internet and advanced digital technologies has brought with it a […]
Leveraging a CRM to Analyze Customer Behavior Patterns and Forecast Revenue
Customer satisfaction and experience are two primary factors that drive customer-centric business today to heights. […]
Leveraging Big Data to Enhance the Quality of Customer Service
It’s no secret that better customer service helps in increasing customer satisfaction and retention rates […]
5 Benefits of Integrating a CRM with Your Website
Increasing productivity, reducing costs and maximising profits are the three critical factors to any online […]
How to Prepare for GDPR? Know What it Means for Your Business
So, we have all come across the term ‘GDPR’ in annual company meetings or in […]
Customer Profiling- The Magic Of Simplification
Let’s assume you are the owner of a bakery. In a bid to increase your […]
What Are The Brownie Points Of Having Kapture As Your CRM?
Customer data management is an integral part of building a business and also a relationship […]
How can customer data cause a pain in your business’s neck? And how can we help you relieve it?
Let’s start with the basics of customer data. What exactly is customer data? It is […]