Businesses have found it costs five times more to acquire a new customer than to […]
Tag: Omnichannel Support
Omni-channel Analytics: What the Metrics Could Mean
Omnichannel analytics can be defined as the overview of sales within various online sources like […]
Your Next Enterprise Ticket Management Solution [Infographic]
In this era of Self-Service, how can Helpdesks provide flawless customer support during high ticket […]
Biggest Challenges in Delivering Top Class Customer Service
The quality of customer service is the foremost cause of concern for most brands. When […]