For every business that wants to thrive, good customer service is not just an option; […]
Tag: Customer Service Tools
Want Increase in Sales? Try Live Chat
For a business to thrive in today’s digital landscape, customer service is paramount. No company […]
Why Your CRM Needs A Multichannel Communication?
Remember the days when people had to drive through a long distance in order to […]
Customer Service: What Elements Matter the Most to Your Customers?
In the words of Jeff Bezos, “The best customer service is if the customer doesn’t […]
Employee Feedback: The Unsung Hero of Your Business
“We all need people who will give us feedback. That’s how we improve.” – Bill […]
Top 5 service CRM tools for better management of customer database
In his groundbreaking book ‘Tipping Point’, Malcolm Gladwell describes tipping point as the point of […]