The quickest way for call centre managers to inject their C.S.A.T ratings with positive reinforcement […]
Tag: crm software
CRM Trends 2020 – Top Predictions for the decade ahead
As you look at your goals for 2020, you find yourself standing at the gates […]
Counter CRM Challenges with a Custom Solution
Challenges with your CRM could come in the way of fulfilling your enterprise goals. Switching […]
Kapture – Making a Mark in the CRM Space [Infographic]
Kapture CRM is helping businesses scale up since its inception. Kapture has achieved a lot […]
Kapture CRM Rolls Out a New Feature to Check the Quality of Your Tickets
Every day multiple support teams deal with innumerable tickets. Many tickets remain unresolved/unviewed/pending. Kapture’s Quality […]
Rise to Peak with Unbeatable Customer Service [Infographic]
A Service CRM is your ticket to providing high-quality customer service to clients from start […]
Retain Loyal Travellers with Kapture’s Travel CRM [Infographic]
Travel businesses management absolutely need a CRM to work with since the Travel Industry is […]
The Influence of Social Media on CRM [Infographic]
Social Media Platforms have had a major role to play in reshaping the CRM over […]
The Executive Guide to Understanding the Single-View Dashboard
About the Single-View Dashboard: A Single-View CRM Dashboard provides a brief but optimized glimpse […]
Types of Customers and How to Help Them
Understanding the customer types is one of the survival skills needed to succeed in the […]