With digital transformation, data has become an integral part of customer-centric enterprises. The age of […]
Category: Chatbot
Customer Support Automation: The Future of Customer Service
Gone are the days when customers would have to wait for long on calls while […]
Redefining Customer Support with AI driven Chat Automation
Kapture CRM introduces a new element to its chat module. The live chat Software feature […]
5 live chat tips that can help boost your business
With technology revolutionizing the customer relationships, we’ve come to notice that live chat tool has […]
Why AI Chatbot Should be a Part of Your New Support Strategy
The personification of computers to achieve human interests is nothing new. Right from R2d2 in […]
Make your Agents’ Work Easier. Help Your Team To Engage And Resolve Queries Faster Through Automated Chatbot
Kapture’s ChatBox – Automated Chatbot, helps you answer to your customers with the right message […]
5 Insightful Stats about Chat-bots
You might have several heads scratching questions like What is a Chatbot? Are Chatbots Better than Humans? What are the best strategies for leveraging Chatbots to accomplish business…
The Art of Greeting Customers in Different Industries
The biggest put off for any customer in the World who thought you were […]
Get the Right Workload Balance in Your Customer Support Life Through Chat Support
The work-life balance has almost become one of the most fervently contested aspects of a […]
Live Chat: What Customers Love and Hate
Imagine you’re heading to a bag store. With the countless number of bags present on […]
