In an era driven by technological advancements, the role of artificial intelligence (AI) has become […]
Category: Chatbot
Managing support in e-commerce during the holiday season
Ho-Ho-Ho, ‘Tis the season we’ve all been waiting for! As the holiday season approaches, people […]
How to Use Enterprise Chatbots
The use of chatbots in the enterprise has grown tremendously in recent years. Organizations across […]
10 Essential Chatbot Features That Make Customers Love Your Bot
Interacting with customer service representatives and explaining to them a small issue is hectic and […]
11 Benefits of Using AI Chatbot in the Education Sector
Every student learns and comprehends at a different rate, which has always been a difficulty […]
Best practices to setup a customer support chatbot
To start with, let’s first understand what customer support chatbots are. There are multiple chatbot […]
How will chatbots fail? (And how to make yours a runaway success)
Chatbots are gaining popularity across the internet and being positioned as ‘non-human speakers’ that resolve […]
Top 7 Reasons to Include an Intelligent ChatBot in Your Customer Support
The global pandemic in the year 2020 accelerated the adaptation of new technologies and automation […]
5 ways to improve customer self-service strategies
Across industries, fully 81% of all customers attempt to take care of matters themselves before […]
How to Handle Customer Complaints Via Social Media?
Does your brand get a lot of queries and complaints on social media? Is it […]