Despite the presence of many communication channels, most people prefer the good old way of […]
Tag: call center management
5 of the Best Affordable Call Center Headsets in the Market
“There is only one boss. The customer―and he can fire everybody in the company from […]
Effective Call Center Management During Festive Season [Infographic]
Chaos ensues in Call Centers during festive seasons every year when phones ring off the […]