With digital transformation, data has become an integral part of customer-centric enterprises. The age of […]
Category: Self Service
Turn the Hot Holiday Rush Into Profitable Sales With Seamless Customer Support
This is the official season where festive merchandise hits almost all businesses in the market. […]
4 Email Strategies to Reduce Cart Abandonment and Improve Conversions
The gallop of digital technology has turned E-commerce into a booming business industry today. Everything […]
Leveraging a CRM to Analyze Customer Behavior Patterns and Forecast Revenue
Customer satisfaction and experience are two primary factors that drive customer-centric business today to heights. […]
Self-Service Tool to Improve your Customer Support Operations
Having a self-service portal can allow your customers to complete certain tasks by themselves. This […]
The Importance of Self Service in the Digital Age
A study by Forrester found that 80% of customers across multiple industries prefer self-serve usage […]