Newsroom
Stay informed on the latest updates, press releases, achievements and announcements from Kapture CX.
In the News
July 22, 2026
Manual Ticket Routing Is Killing Customer Support Efficiency—57% Turn to AI, Says Kapture CX

July 09, 2026
July 07, 2026
Press Releases
Kapture Concludes National GTM Meet 2026, Aligning Teams Around Agentic AI-Led Growth
Read more: Kapture Concludes National GTM Meet 2026, Aligning Teams Around Agentic AI-Led GrowthKapture Raises $10 Million in Pre-Series B Funding Led by Bajaj Finserv Ventures
Read more: Kapture Raises $10 Million in Pre-Series B Funding Led by Bajaj Finserv VenturesAgentOS: Building the Foundation for AI-Native Enterprises
Read more: AgentOS: Building the Foundation for AI-Native EnterprisesKapture Appoints Abhinav Sinha as Vice President – Customer Experience
Read more: Kapture Appoints Abhinav Sinha as Vice President – Customer ExperienceCroma Strengthens Omnichannel Customer Experience with Kapture
Read more: Croma Strengthens Omnichannel Customer Experience with KaptureKapture Appoints Nachiket Pathki as Vice President – International Growth
Read more: Kapture Appoints Nachiket Pathki as Vice President – International Growth
In the Spotlight
“ Kapture CX secures $4 million in Series A funding, with Co-Founder Sheshgiri Kamath projecting 100% YoY growth in 2024. He reveals travel and e-commerce as the company’s top-performing sectors driving the demand for Kapture’s customer support automation platform.
“ Join Vikas Garg, Co-Founder and CPO of Kapture CX, Shruti Jadhav – VP and Principal Analyst for CX and Abhishek Dubey – Analyst both from Quadrant Knowledge Solutions, as they discuss the transformative impact of CX solutions, GenAI, data integration, and more.
“ CRO Gaurav Juneja highlighted the transformative potential of GenAI for India’s tech industry, emphasizing its ability to elevate customer experiences and optimize costs – and how Kapture’s development of verticalized LLMs for customer support is in the innovation forefront.
“ Kapture CX secures $10 million in funding led by Bajaj Finserv Ventures, with Co-Founder & CEO Sheshgiri Kamath discussing how enterprises are moving beyond AI pilots to adopt autonomous AI that delivers measurable business outcomes.
“ Vikas Garg, Co-Founder & CPO of Kapture CX shares the company’s inspiring journey exclusively with ET Now Swadesh. Highlighting the impact of Kapture’s cutting-edge Gen AI solutions in transforming CX, Vikas also delved into the future of AI and shared success strategies.
“ Gaurav Juneja, CRO of Kapture CX, joins QKS Group on Expert Edge to discuss hyper-personalization, empathy, and AI-driven self-service. Discover how Voice Bots and GenAI are revolutionizing CX, moving beyond transactions to create personalized connections.
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