Kapture CX
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Stay informed on the latest updates, press releases, achievements and announcements from Kapture CX.

Press Releases
Customers Have Spoken! Kapture Is a 2025 Gartner® Peer Insights™ Customers’ Choice for CRM Customer Engagement Centers
Read more: Customers Have Spoken! Kapture Is a 2025 Gartner® Peer Insights™ Customers’ Choice for CRM Customer Engagement CentersKapture CX Earns 43 New Inclusions and 127 Badges in G2 Summer 2025 Reports
Read more: Kapture CX Earns 43 New Inclusions and 127 Badges in G2 Summer 2025 ReportsKapture Showcases Agentic AI Innovation at Google Cloud AI Event 2025
Read more: Kapture Showcases Agentic AI Innovation at Google Cloud AI Event 2025Kapture Concludes Q1 FY26 Sales Meet at Bengaluru
Read more: Kapture Concludes Q1 FY26 Sales Meet at BengaluruKapture CX Doubles Down on Growth with Record G2 Spring 2025 Wins
Read more: Kapture CX Doubles Down on Growth with Record G2 Spring 2025 WinsKapture CX Recognized as an Innovative Vendor in ISG Buyers Guide for Field Service Management
Read more: Kapture CX Recognized as an Innovative Vendor in ISG Buyers Guide for Field Service Management
In the News
July 19, 2025
“ Kapture CX secures $4 million in Series A funding, with Co-Founder Sheshgiri Kamath projecting 100% YoY growth in 2024. He reveals travel and e-commerce as the company’s top-performing sectors driving the demand for Kapture’s customer support automation platform.
“ Join Vikas Garg, Co-Founder and CPO of Kapture CX, Shruti Jadhav – VP and Principal Analyst for CX and Abhishek Dubey – Analyst both from Quadrant Knowledge Solutions, as they discuss the transformative impact of CX solutions, GenAI, data integration, and more.
“ CRO Gaurav Juneja highlighted the transformative potential of GenAI for India’s tech industry, emphasizing its ability to elevate customer experiences and optimize costs – and how Kapture’s development of verticalized LLMs for customer support is in the innovation forefront.
“ Vikas Garg, Co-Founder & CPO of Kapture CX shares the company’s inspiring journey exclusively with ET Now Swadesh. Highlighting the impact of Kapture’s cutting-edge Gen AI solutions in transforming CX, Vikas also delved into the future of AI and shared success strategies.
“ Gaurav Juneja, CRO of Kapture CX, joins QKS Group on Expert Edge to discuss hyper-personalization, empathy, and AI-driven self-service. Discover how Voice Bots and GenAI are revolutionizing CX, moving beyond transactions to create personalized connections.