Brands Who Trust Us
It’s Time to
Move Beyond Zendesk
Lacks Essential Workflow Automation
Complicated/ Unavailable Basic Features
Inflexible Pricing Plans
Underdeveloped AI Features
Unstable Integrations
Complex Triggers Demand Constant Management
Slow & Complex Reporting

CX Solutions that are crafted to perfection




Kapture CX vs Zendesk
Kapture’s customer-first approach ensures that our customers get the solutions they need, rather than buying the solutions on offer. Our industry-first, vertical AI-powered voice bots take the cake.
Technology

Industry-Focused Contextual Responses | ![]() | ![]() |
Powered by Vertical AI | ![]() | ![]() |
Powered by in-house LLMs | ![]() | ![]() |
Algorithms for complex use cases | ![]() | ![]() |
Self Serve 2.0

Voice Bots | ![]() | ![]() |
Email Bots | ![]() | ![]() |
Agent Suite

Content Automation | ![]() | ![]() |
Conversation Summary | ![]() | ![]() |
Agent Co-pilot | ![]() | ![]() |
Conversation Intelligence

Ticket Load Prediction | ![]() | ![]() |
Auto QA | ![]() | ![]() |
Feedback Management

GenAI Powered Surveys | ![]() | ![]() |
Feedback Analysis | ![]() | ![]() |
Post Support Sentiment & Trend Analysis | ![]() | ![]() |
Ticket Load Prediction | ![]() | ![]() |
Customer Support & Experience

Dedicated Account Manager | ![]() | ![]() |
24*7 Support across all channels | ![]() | ![]() |
In-house Implementation | ![]() | ![]() |
Customizations | ![]() | ![]() |