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In the News
Mar 27, 2026
Auto Repair at Inflection Point: Kapture CX’s Vikas Garg On Connected Workshop Ecosystems

Press Releases
Kapture CX’s Vikas Garg Shares Insights on the Future of Auto Repair in Analytics Insight Podcast
Read more: Kapture CX’s Vikas Garg Shares Insights on the Future of Auto Repair in Analytics Insight PodcastKapture CX Honored with Bigbasket Ignite Award 2024–2025
Read more: Kapture CX Honored with Bigbasket Ignite Award 2024–2025Kapture CX Showcases AI-Led Customer Experience Innovation at Bharat Fintech Summit by The Digital Fifth
Read more: Kapture CX Showcases AI-Led Customer Experience Innovation at Bharat Fintech Summit by The Digital FifthKapture CX Highlights the Real Impact of AI Voice Bots in Modern Customer Experience
Read more: Kapture CX Highlights the Real Impact of AI Voice Bots in Modern Customer ExperienceKapture CX Partners with The Digital Fifth to Accelerate AI-Led Customer Experience Transformation in BFSI
Read more: Kapture CX Partners with The Digital Fifth to Accelerate AI-Led Customer Experience Transformation in BFSIKapture CX Achieves Profitability with 100% YoY Growth, Strengthening Enterprise CX Leadership
Read more: Kapture CX Achieves Profitability with 100% YoY Growth, Strengthening Enterprise CX Leadership
In the Spotlight
“ Kapture CX secures $4 million in Series A funding, with Co-Founder Sheshgiri Kamath projecting 100% YoY growth in 2024. He reveals travel and e-commerce as the company’s top-performing sectors driving the demand for Kapture’s customer support automation platform.
“ Join Vikas Garg, Co-Founder and CPO of Kapture CX, Shruti Jadhav – VP and Principal Analyst for CX and Abhishek Dubey – Analyst both from Quadrant Knowledge Solutions, as they discuss the transformative impact of CX solutions, GenAI, data integration, and more.
“ CRO Gaurav Juneja highlighted the transformative potential of GenAI for India’s tech industry, emphasizing its ability to elevate customer experiences and optimize costs – and how Kapture’s development of verticalized LLMs for customer support is in the innovation forefront.
“ Vikas Garg, Co-Founder & CPO of Kapture CX shares the company’s inspiring journey exclusively with ET Now Swadesh. Highlighting the impact of Kapture’s cutting-edge Gen AI solutions in transforming CX, Vikas also delved into the future of AI and shared success strategies.
“ Gaurav Juneja, CRO of Kapture CX, joins QKS Group on Expert Edge to discuss hyper-personalization, empathy, and AI-driven self-service. Discover how Voice Bots and GenAI are revolutionizing CX, moving beyond transactions to create personalized connections.
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