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Top 12 Email Ticketing Systems to Streamline Your Customer Support
This blog explores how email ticketing systems streamline customer communication, improve service efficiency, and ensure every query is resolved promptly. It also covers their benefits, must-have features, and the top 12 email ticketing systems to consider in 2025.
15 Best Knowledge Base Software
A well-structured knowledge base empowers customers with instant, self-service answers while boosting satisfaction and support efficiency. This blog explains types of knowledge base software, their benefits, best practices, and top solutions.
How Kapture CX Outshines DIY AI
OpenAI has revolutionized the way companies think about AI. What was once considered a mysterious, […]
Introducing: JIRA Integration with Kapture
Are you tired of juggling multiple tools and struggling to keep track of customer support […]
Getting Started With Kapture? Here are 5 Features That Will Save Your More Time
Keeping up with client expectations is critical to your organization, which means your support operations […]
Managing customer interactions in the Kapture Agent Workspace
This article describes a few customer interactions that you might come across when Chat, Call […]
Introducing Google My Business Review Integration With Kapture
With Kapture’s seamless Google Business Review integration, you as a business can incorporate customer reviews […]
Introducing YouTube Integration with Kapture
With 845 million monthly active users, Youtube is one of the most popular platforms in […]
Introducing Instagram Messenger API Integration with Kapture
Instagram is one of the most used platforms in the entire world. According to Hootsuite […]
Feature Update: Kapture Introduces New UI
A closer look at Kapture’s new UI and what you can expect from it. If […]
