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Top 12 Email Ticketing Systems to Streamline Your Customer Support
An email ticketing system helps businesses centralize customer queries, feedback, and complaints into one organized platform for faster resolutions. With 83% of customers still preferring email to reach support teams, enterprises need efficient systems to streamline service and boost satisfaction. This blog explains the benefits, features, and top email ticketing systems to help you choose the right one.
15 Best Knowledge Base Software
“Knowledge is power,” especially when accessible. Imagine a world where your customers or employees have […]
How Kapture CX Outshines DIY AI
OpenAI has revolutionized the way companies think about AI. What was once considered a mysterious, […]
Introducing: JIRA Integration with Kapture
Are you tired of juggling multiple tools and struggling to keep track of customer support […]
Getting Started With Kapture? Here are 5 Features That Will Save Your More Time
Keeping up with client expectations is critical to your organization, which means your support operations […]
Managing customer interactions in the Kapture Agent Workspace
This article describes a few customer interactions that you might come across when Chat, Call […]
Introducing Google My Business Review Integration With Kapture
With Kapture’s seamless Google Business Review integration, you as a business can incorporate customer reviews […]
Introducing YouTube Integration with Kapture
With 845 million monthly active users, Youtube is one of the most popular platforms in […]
Introducing Instagram Messenger API Integration with Kapture
Instagram is one of the most used platforms in the entire world. According to Hootsuite […]
Feature Update: Kapture Introduces New UI
A closer look at Kapture’s new UI and what you can expect from it. If […]
