“ Kapture CX secures $4 million in Series A funding, with Co-Founder Sheshgiri Kamath projecting 100% YoY growth in 2024. He reveals travel and e-commerce as the company’s top-performing sectors driving the demand for Kapture’s customer support automation platform.

“ Join Vikas Garg, Co-Founder and CPO of Kapture CX, Shruti Jadhav – VP and Principal Analyst for CX and Abhishek Dubey – Analyst both from Quadrant Knowledge Solutions, as they discuss the transformative impact of CX solutions, GenAI, data integration, and more.

“ CRO Gaurav Juneja highlighted the transformative potential of GenAI for India’s tech industry, emphasizing its ability to elevate customer experiences and optimize costs – and how Kapture’s development of verticalized LLMs for customer support is in the innovation forefront.

“ Vikas Garg, Co-Founder & CPO of Kapture CX shares the company’s inspiring journey exclusively with ET Now Swadesh. Highlighting the impact of Kapture’s cutting-edge Gen AI solutions in transforming CX, Vikas also delved into the future of AI and shared success strategies.

“ Gaurav Juneja, CRO of Kapture CX, joins QKS Group on Expert Edge to discuss hyper-personalization, empathy, and AI-driven self-service. Discover how Voice Bots and GenAI are revolutionizing CX, moving beyond transactions to create personalized connections.