Businesses are on a never-ending quest to find out what customers need and deliver it […]
Tag: Customer Experience
Customer Experience Vs Customer Engagement: Everything You Need To Know
Customer Engagement Customer Experience Brands making an effort to maintain customer relationships Customers’ perception of […]
Resolving customer issues faster: A guide to creating delightful customer experiences
Be it a small business or a Fortune 500 company, customer experience is always a […]
Enhanced EX = Improved CX
Improving Employee Experiences to Create Delightful Customer Experiences Customer expectations and the way the resolutions […]
Customer Experience: The Changing Trends in 2021
The 21st century might be the era of digital transformation, but the key factor that […]
Offer Delightful Customer Experiences With Uncompromised Data Privacy Through Kapture CRM
In this digitally connected world, data is the new currency that helps enterprises understand their […]
How a Data Driven Approach Helps You Improve Your Customer Experience In Your Travel Agency
According to a survey done by Statista, the estimated number of travelers in 2018 was […]
Smart Working Agents High Performing Helpdesk
Your helpdesk can be consistently high on performance when your support agents are working smart. With the right tools, you can encourage your agents to take …
How to Build Instant Rapport with Prospects in 4 Easy Steps
Most people make buying decisions to solve a problem or alleviate pain. The challenge is […]
Customer Experience Hacks for Big Brands
Customer experience is now a brand USP amidst intense industry competition. Intelligent solutions allow brands […]