Kapture Blog
Tag: CRM customer service
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Top 9 Reasons Your Business is Losing Customers
Today’s informed customers hold the power. Easy access to information equips them to make smarter […]
The Complete Guide for Average Resolution Time (ART)
The most important thing in communication is hearing what isn’t said. Peter Drucker, Father of […]
Do’s and Don’ts of Customer Service
For every business that wants to thrive, good customer service is not just an option; […]
