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21 Common Customer Complaints in Hospitality & Hotels – How to Avoid Them
The hospitality industry is all about delivering a seamless customer service experience. One bad customer […]
11 Tips to Improve Customer Service in Retail Business
Wonder why customers just window shop and roll out without making a purchase? Despite having […]
10 Benefits of Live Chat for the Travel Industry
“Around 73% of customers find live chat the most satisfactory form of communication with a […]
Why do we need an LMS for banking and finance?
The banking industry is undergoing tremendous transformations. Financial services, internal procedures, and most crucially, the […]
The Evolution of the D2C Business Model in the Ecommerce Industry
As a consumer, you won’t be happy to pay extra charges for the product that […]
Practical Ways to Automate Ecommerce Customer Service
Automated customer service in e-commerce is a method of responding to customers by leveraging a […]
The Importance of API Integrations in the Travel Sector
Customers looking to make travel bookings prefer ‘all-in-one-place platforms for their bookings rather than switching […]
Rise of the E-Commerce Industry Amid the Ongoing Times of Crisis
The widespread outbreak of the pandemic affected almost all sectors across the globe in a […]
