Neha Shelar

Looking to move beyond Help Scout? This blog explores 9 powerful alternatives that offer smarter automation, omnichannel support, and modern CX capabilities for 2025.

Customer retention is no longer just about loyalty—it’s about delivering experiences that keep customers coming back. This 2025 guide explores smart CX strategies and tools to strengthen relationships and drive long-term growth.

Discover the top 11 Tidio alternatives built to scale customer support with AI, automation, and omnichannel tools.
Whether you’re a startup or an enterprise, find the right CX platform to grow beyond basic chat.

Looking for simpler, faster, and more CX-focused support tools than ServiceNow? In this blog, we explore the 9 best ServiceNow alternatives for 2025 — platforms that offer powerful ticketing, automation, omnichannel support, and easier setup without the complexity of traditional ITSM suites. Whether you’re a growing support team or a CX-first enterprise, this guide will help you find the right tool for your business needs.

In 2025, customer service is no longer just a support function. It’s a key brand […]

The customer experience is the next competitive battleground. – Jerry Gregoire, CIO, Dell Computers. In […]

Is your support staff overwhelmed by enterprise help desk tickets and a flurry of consumer […]

As CX executives, you know that consistent and reliable messaging is key to maintaining customer […]

Gorgias built its name as the go-to helpdesk for Shopify merchants, thanks to its tight […]