Agentic AI
Agentic AI refers to AI systems capable of acting autonomously, making decisions, and performing tasks without constant human intervention. Unlike traditional AI, it doesn’t just provide insights; it can take action independently.
Automating routine tasks, Agentic AI streamlines workflows, allowing agents to focus on complex issues, such as routing queries, scheduling follow-ups, or processing refunds. It also supports scalability by handling repetitive and even complex tasks without constant human oversight.
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