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Tag: Live Chat
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How Customer Care Chatbots Help Reduce Churn in E-Commerce Businesses
Picture this: After a long workday, a consumer browses your online store on a Friday […]
Top 9 Live Chat Software for Customer Support: Features, Benefits, and How to Choose the Best
Live chat streamlines customer support by offering real-time, efficient assistance that boosts satisfaction and conversion rates. This blog explains how live chat software can transform your service experience and help you choose the right solution for your business.
G2’s Seal of Excellence: Kapture CX Leads the Way in Customer Experience
At Kapture CX, we take great pride in providing our clients with creative solutions and […]
8 Key Live Chat Metrics & KPIs to Measure for Improving Customer Service
Good customer service is the outcome of teamwork where various customer support teams work seamlessly […]
Redefining Customer Support with AI driven Chat Automation
Kapture CRM introduces a new element to its chat module. The live chat Software feature […]
