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Customer Service 20 May 2021

How to Make Customer Support Better

Building delightful customer relationships is something that may sound very easy and simple, but is […]

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Analytics & Insights 22 Sep 2020

Leveraging Big Data to Enhance the Quality of Customer Service

 It’s no secret that better customer service helps in increasing customer satisfaction and retention rates […]

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Customer Service 30 Apr 2020

Manage your customer support operations effectively once the lockdown is lifted

The outbreak of coronavirus has changed the dynamics of business operations across the globe. Amid […]

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Customer Service 06 Dec 2019

Do’s and Don’ts of Customer Service

For every business that wants to thrive, good customer service is not just an option; […]

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Customer Experience 12 Feb 2019

The Art of Greeting Customers in Different Industries

The biggest put off for any customer in the World who thought you were a […]

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What's New 07 Jan 2019

It’s Here: New Way for Magento Store Owners to Personalize the E-Commerce Store Experience

With the explosion of the internet, online businesses are raging. New products that solve problems […]

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