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Analytics & Insights 10 Oct 2023

Qualitative And Quantitative Feedback – Key Difference & Importance

The customer is king and their feedback holds the key for companies to unlock exponential […]

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Analytics & Insights 24 Aug 2023

Boosting Customer Feedback Participation: Proven Tactics for Increasing NPS Survey Responses

Customer feedback is a goldmine of insights that can fuel the growth of a business.  […]

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How Kapture CRM is helping Hundreds of Businesses Increase Customer Happiness

Customer Support has become an integral part of almost every business enterprise these days. Moving […]

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