Customer feedback is important. Not only to improve upon your products but to know what […]
Tag: customer satisfaction
Boosting Customer Feedback Participation: Proven Tactics for Increasing NPS Survey Responses
Customer feedback is a goldmine of insights that can fuel the growth of a business. […]
Meeting Customer Expectations: A Guide to Building Customer Loyalty
Meeting customer expectations is essential for any business that wants to build a loyal customer […]
How Kapture CRM is helping Hundreds of Businesses Increase Customer Happiness
Customer Support has become an integral part of almost every business enterprise these days. Moving […]
5 smart CRM Productivity Tools to boost employee performance
Times are unusual in today’s world and due to this, it is very difficult for […]
Changing customer experiences through digital transformation
‘Eighty-five percent of respondents believe Machine-to-people transformations will positively transform the customer experience.’ ‘More than […]
Harness CRM to enhance customer satisfaction and loyalty
Imagine that you are the head of a business or its sales and marketing arm. […]
Quick Response Is The Base In Your Customer Support Pyramid
We all like our issues to be resolved while complaining to a company’s customer service […]
7 Service Mistakes that lead to Disgruntled Customers
Arguably, today customers can make or break any business. And this makes your existing customer […]
How A CRM Adds Value Through Out Your Customer Life Cycle?
Business transactions even a few years ago involved an exchange value and money once and […]