Explore all Blogs

What's New 22 Jul 2025

Kapture CX Is a 2025 Customers’ Choice for CRM Customer Engagement Center on Gartner® Peer Insights™

Kapture CX has been named a 2025 Customers’ Choice in the CRM Customer Engagement Center category on Gartner® Peer Insights™, with a 4.8/5 rating and 84% of users recommending the platform.

Read More
What's New 24 Jan 2025

The Ultimate Technical Toolkit For Your Agents

Efficiency and precision are paramount when it comes to the customer experience. While most CX […]

Read More
What's New 16 Jul 2024

G2’s Seal of Excellence: Kapture CX Leads the Way in Customer Experience

At Kapture CX, we take great pride in providing our clients with creative solutions and […]

Read More
What's New 20 Jul 2023

Kapture CX Secures $4 Million to Fuel AI-Powered Customer Support

Amid the AI revolution, Kapture CX Secures $4 Million Investment from Cactus Venture Partners Cactus […]

Read More
What's New 29 Mar 2022

Oops! We did it again…

Kapture felicitated as one of India’s Growth Champions by The Economic Times. Kapture as an […]

Read More
What's New 08 Oct 2019

Kapture’s New Feature Powers Disposition of Field Tickets Based on Situations

Kapture CRM introduces a new feature that helps powers disposition of field tickets based on […]

Read More
What's New 09 Aug 2019

Unite Multi Location Service Centers with Kapture CRM for Faster Customer Ticket Resolution

Kapture CRM introduces a new module that can help electronics and appliance service centres track, […]

Read More
What's New 05 Jul 2019

Kapture CRM Introduces New Trigger Management Feature That Automates Customer Communication

Kapture CRM’s brand new trigger notification feature lets companies create email and SMS notifications to […]

Read More
What's New 06 Jun 2019

Support Ticket Reporting Made Less Cluttered

Kapture CRM rolls out a new feature that lets companies create custom ticket reporting templates. […]

Read More
What's New 07 Jan 2019

It’s Here: New Way for Magento Store Owners to Personalize the E-Commerce Store Experience

With the explosion of the internet, online businesses are raging. New products that solve problems […]

Read More

Resources

Kapture
Knowledge Hub

Discover a curated library of eBooks, white papers, infographics, videos, and more, showcasing the latest CX trends, cutting-edge Kapture tech advancements, and actionable insights to transform your customer journeys.

Explore Now

Witness the next level of customer experience with Kapture CX

Join the 1000+ Enterprises who transformed their CX
while reducing support costs.