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20 Customer Service Tips for the Financial Services Industry

Customer service may vary from industry to industry, but the fundamental basics are the same—to […]

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Best Ways to Overcome Customer Service Challenges in Banking Industry

The days of customers staying with their bank forever are over. Customers are increasingly at […]

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10 Ways to Improve Customer Service in Education

Annual fees? Transportation facility? Co-curricular activities? Last admission form submission date? These are some of […]

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How Customer Data Can Transform Customer Experience in FMCG

Using data and leveraging it to improve experiences for customers is the best-chosen path to […]

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Major Challenges & Solutions of Providing Customer Support in the Travel Industry

The travel industry is directly related to tourism and is an extremely competitive sector. Without […]

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20 Top Challenges & Solutions of Inventory Management

Inventory management is one of the key processes in an e-commerce company where stock updates […]

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13 Best practices for improving customer experience in healthcare

Healthcare is one of the fastest-growing industries in terms of both revenue and employment. And […]

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The Essential Things You Need to Know About Order Management in Retail

Managing orders no matter which industry is a tedious task and will have to be […]

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21 Common Customer Complaints in Hospitality & Hotels – How to Avoid Them

The hospitality industry is all about delivering a seamless customer service experience. One bad customer […]

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11 Tips to Improve Customer Service in Retail Business

Wonder why customers just window shop and roll out without making a purchase? Despite having […]

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