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CX to play a pivotal role in shaping the future of travel
“Customers may forget what you said, but they will never forget how you made them […]
Managing support in e-commerce during the holiday season
Ho-Ho-Ho, ‘Tis the season we’ve all been waiting for! As the holiday season approaches, people […]
Importance of CX in building loyalty and retention for e-commerce brands
In the dynamic realm of e-commerce, where choices are abundant and attention spans are fleeting, […]
Leveraging AI to elevate CX in the e-commerce landscape
In recent years, the e-commerce sector has made significant advancements. The convenience of receiving a […]
Why Proactive Customer Service is the Key to Soaring in the Airline Industry
One of the many sectors that should have a laser-like emphasis on customer experience is […]
How To Maximize E-Commerce Customer Service
Ecommerce has experienced the greatest boom in the last decade, and one of the industry’s […]
How Inefficient FMCG Distribution Slows Down Your Business and Ways To Prevent It?
All businesses face some specific challenges, including FMCG. This is an ample market opportunity for […]
How Smart Inventory Management System Lets You Stay On Top of your Business
The key to running a successful retail business is to have good visibility into the […]
Impact & Benefits of LMS on the Pharmaceutical Industry
Pharmaceutical compliance training pressures have always been higher. With the COVID-19 pandemic sweeping the globe, […]
Top Customer Experience Trends in Retail to Follow in 2022
Focus on customer service as a competitive advantage… Retailers who want to build customer loyalty […]
