Industries & Use Cases

Utility CRM software unifies billing, service, and support to boost efficiency and customer satisfaction. This blog highlights the top 13 platforms to help utilities meet modern demands.

In 2025’s competitive travel landscape, travelers expect instant, reliable, and personalized support from OTAs. Choosing the right customer support software has become crucial for agencies aiming to deliver seamless, trust-driven experiences from inquiry to booking.

Returns are the real test of eCommerce CX—and Voice AI is changing how brands handle them. This blog explores how Voice AI simplifies returns, boosts convenience, and turns a frustrating process into a competitive edge.

Long wait times and unclear billing often push energy customers to switch providers. With advanced CX tools, retail energy companies can enhance transparency, personalize interactions, and build lasting trust.

Long wait times and unclear responses can quickly erode customer trust in the energy sector. CX transformation with real-time updates and personalized solutions is now key to boosting loyalty and retention.

Imagine a scenario in which a large retailer struggles to provide personalized customer service due […]

Each time we make a UPI payment, imagining a time without them becomes harder. From […]

Digital lending is a burgeoning industry, with billions of dollars being lent out to consumers. […]

The boom in the travel industry is evident. The urge to travel, explore places, and […]

A customer’s journey with your business doesn’t end at buying the ticket. It begins there […]