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How to Build a Better Customer Service Process Workflow
Businesses are continuously looking for methods to streamline the processes and procedures involved in any […]
Strategy to Deliver a More Personalized Customer Service
Happy customers are your biggest advocates and can become your most successful sales team. –Lisa […]
Holiday Customer Service: Tips to Handle Support Smoothly
Did you know that according to Microsoft, about 96% of consumers say customer service is […]
9 Tips that will help you improve your First-Call Resolution rates
According to a report by Forbes, about 74% of consumers are at least somewhat likely […]
Resolving customer issues faster: A guide to creating delightful customer experiences
Be it a small business or a Fortune 500 company, customer experience is always a […]
How to Make Customer Support Better
Building delightful customer relationships is something that may sound very easy and simple, but is […]
3 Efficient Ways for B2B to Improve their CX
Over the past few years, the appreciation of CX has rapidly grown. Businesses are now […]
Leverage customer input for an efficient product development strategy
Companies across several industries have been increasingly teaming up with their customers to accelerate their […]
Manage your customer support operations effectively once the lockdown is lifted
The outbreak of coronavirus has changed the dynamics of business operations across the globe. Amid […]
Efficiently move your Customer Support Operations to a Work from Home Set up
In light of the global outbreak of Coronavirus, many businesses across the world are choosing […]
