Table of Contents 1. What is a Voice Bot? 2. What is the Purpose of […]
Category: AI
Enhancing Customer Experience for Payment Processors with Gen AI
Each time we make a UPI payment, imagining a time without them becomes harder. From […]
The Power of GenAI Knowledge Base: A Revolution in Information Access
Table of Contents 1. Understanding GenAI KB: Your One-Stop Information Hub 2. Supercharging Your KB […]
Smart Surveys, Smarter Insights: AI in Customer Feedback
Most businesses aim to secure customer loyalty by offering top-notch support and experience. This can […]
Revolutionizing Lending CX with Gen AI
Digital lending is a burgeoning industry, with billions of dollars being lent out to consumers. […]
How Kapture CX Outshines DIY AI
OpenAI has revolutionized the way companies think about AI. What was once considered a mysterious, […]
The Bot Revolution: To Bot or Not to Bot?
In an era driven by technological advancements, the role of artificial intelligence (AI) has become […]
Managing support in e-commerce during the holiday season
Ho-Ho-Ho, ‘Tis the season we’ve all been waiting for! As the holiday season approaches, people […]
Leveraging AI to elevate CX in the e-commerce landscape
In recent years, the e-commerce sector has made significant advancements. The convenience of receiving a […]
