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Pranav Ramkumar

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Senior Content Writer

Pranav R is a Content Marketer with expertise and experience in creating & curating content for B2B audiences. He’s been writing for 4+ years and is passionate about bringing new perspectives, pointers & puns to what he writes.

» More blog posts by Pranav Ramkumar:

Revolutionizing Lending CX with Gen AI

Digital lending is a burgeoning industry, with billions of dollars being lent out to consumers. […]

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Customer Experience 16 Apr 2024

Dear CEOs, Here’s How Your Chief Customer Officers (CCO) Can Help You!

The Chief Customer Officer (CCO) role has never been more critical. Whether called the Chief […]

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Customer Experience 12 Mar 2024

6 Customer Experience Trends for 2025 & Beyond

As consumer dynamics gradually shift towards e-commerce purchases, their preferences & expectations become more pronounced […]

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How Kapture CX Outshines DIY AI

OpenAI has revolutionized the way companies think about AI. What was once considered a mysterious, […]

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