Kapture CX Welcomes Soumyadeep Bhattacharyya as Vice President – Enterprise Sales

India, September 10, 2025: Kapture CX is delighted to announce the appointment of Soumyadeep Bhattacharyya as Vice President – Enterprise Sales, based out of our Delhi office. Soumyadeep brings with him over 15 years of extensive experience in enterprise sales across AI, Martech, CPaaS, and customer experience measurement.

Prior to joining Kapture CX, Soumyadeep led customer acquisition for India at Infobip, where he was instrumental in driving 40% YoY CAGR growth. Before that, he spent six successful years at LitmusWorld, where he helped scale the business from stealth mode to achieving a ₹2 Cr MRR, onboarding marquee clients including Axis Bank, Maruti Suzuki, Reliance Brands, and many more.

Throughout his career, Soumyadeep has partnered with leading enterprises across BFSI, Retail, E-commerce, Logistics, and Healthcare, with a strong focus on co-creating long-term impact and aligning success to client KPIs.

Commenting on the appointment, Sheshgiri Kamath, CEO of Kapture CX, said:
“Soumyadeep’s track record in building enterprise relationships and driving growth makes him a valuable addition to our leadership team. His customer-first mindset and deep understanding of enterprise needs will play a pivotal role in strengthening Kapture CX’s position as the go-to customer experience platform for large enterprises.”

Soumyadeep holds an MBA from KJ Somaiya Institute of Management Studies & Research and is widely recognized for his strategic thinking and consultative approach to enterprise sales.

Expressing his excitement, Soumyadeep Bhattacharyya said:
“I’m thrilled to be joining Kapture CX at such an exciting stage of its growth journey. With the company’s strong focus on innovation and client success, I look forward to working closely with our teams and partners to build deeper enterprise relationships and deliver measurable business impact.”

The appointment of Soumyadeep marks another step in strengthening Kapture CX’s leadership team as the company continues its mission to redefine enterprise customer experience with AI-powered, omnichannel solutions.

About Kapture CX

Kapture is an enterprise-grade AI powered Omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. With expertise in five key industry verticals: Retail, BFSI, Travel, Energy and Consumer durables, Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.

Author

Seona Shaji

Content Marketer

enquiries@kapture.cx