Kapture’s service automation platform brings all the channels you need to build a lifetime of deeply personal customer interactions.
Book a DemoTake customer data that’s exclusive to your business and make it your own by integrating your
contact center, service center, and field force all on one perfect platform.
Provide your agents with the 360-degree details required to resolve issues and a unified dashboard for queries coming via different channels.
Streamline your service center operations with a centralized system to manage warranties, AMCs, feedback, agents, and customer queries using one single platform.
Mark attendance remotely, schedule appointments, manage inventory and expenses, and assign tickets to the nearest agent, on the mobile application for field agents that work offline too.
Kapture One Suite is truly the all-in-one stop for providing consistent, personalized customer support that is unique to all your business needs. Where customers can reach out to you on all the channels they prefer.
Learn MoreCreate custom solutions to meet every business need and seamlessly integrate third-party applications with our fully cohesive ready-to-use deep integrations.
Learn MoreKapture has a variety of security safeguards that you can use to keep your private information safe and secure.
Data access management
Certified & secured cloud storage
2 factor authentication
HIPPA & GDPR Compliant
Encryption in transit
ISO Certified
Kapture's service CRM is amazing at every brand touchpoint
Kapture has a variety of security safeguards that you can use to keep your private information safe and secure.
Start a chain-reaction of good things by connecting the customer to the right agent, with the right expertise and the right information to deliver an unforgettable customer journey.
Hello Kapture Chat Suite! Intelligently designed for conversational service, endless support & contextual ticket resolution in real time.
Unabashedly self-operate standard changes along the system conduit within our NO CODE framework.
Take a look at how we introduce context and drive automation to deliver greater business value across a wide range of scale and industries.
All components of your tech stack can ‘talk’ to each other and pass data seamlessly which means all channel queries can be tracked, assimilated and connected to all departments on a single platform.
Kapture’s powerful reporting engine knows the drill, so you can grab multiple reports in seconds, communicate daily achievements and monitor agent performance, among other things.
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