Keeping your customers satisfied and offering them the best experience possible is vital to business […]
Tag: Ticket Management Software
How to turn negative feedback into a positive experience
Despite putting tremendous effort and time into products and services, enterprises are often met […]
6 KPIs to Improve Call Center Productivity
The quickest way for call centre managers to inject their C.S.A.T ratings with positive reinforcement […]
Error Proofing in Ticket Management
Error Proofing is a feature in the ticket management software that helps prevent customer support […]
Support Ticket Reporting Made Less Cluttered
Kapture CRM rolls out a new feature that lets companies create custom ticket reporting templates. […]
Five Non-Obvious Ways Cloud-Ticketing System Improves The Customer Experience
In today’s age of ubiquitous competition and well-informed customers, the businesses need to offer something […]
CRM for local business – Help your local shopkeeper build lasting customer relationships
With the steady rise of consumerism, an increasing number of organizations are modifying their approach, […]
Collaborative Ticket System: Why A Productive Work Environment Needs Clear Flags
Collaborative CRM Ticket Management Software is an essential aspect of a productive work environment that […]
With Ticket Management System, Avoid Illogical Tickets and Get Work Done Smartly
All successful managers know the secret of getting work done; it’s allocating the task to […]