Ecommerce has experienced the greatest boom in the last decade, and one of the industry’s […]
Tag: Customer Support
Holiday Customer Service: Tips to Handle Support Smoothly
Did you know that according to Microsoft, about 96% of consumers say customer service is […]
Feature Update: Kapture Introduces New UI
A closer look at Kapture’s new UI and what you can expect from it. If […]
How to Make Customer Support Better
Building delightful customer relationships is something that may sound very easy and simple, but is […]
How Kapture CRM is helping Hundreds of Businesses Increase Customer Happiness
Customer Support has become an integral part of almost every business enterprise these days. Moving […]
Manage your customer support operations effectively once the lockdown is lifted
The outbreak of coronavirus has changed the dynamics of business operations across the globe. Amid […]
5 live chat tips that can help boost your business
With technology revolutionizing the customer relationships, we’ve come to notice that live chat tool has […]
How Self-Service Tools Redefine Customer Engagement?
Table of Content 1 . What is Self-Serve? 2. The Role of Self-Serve in Customer […]
Learn How a Call Centre Management Software can Help your Business
Despite the presence of many communication channels, most people prefer the good old way of […]
The Consumer Evolution: Creating a Compelling Consumer Experience
In the present scenario, customer satisfaction has become the most significant factor for businesses. Companies […]
