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Customer Service 20 Sep 2024

Find the Best Customer Service Software for Your Business: Top 17 Tools

Face it—call volumes are going up. Customer expectations are at an unsurpassed high. Your competitors […]

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How To Maximize E-Commerce Customer Service

Ecommerce has experienced the greatest boom in the last decade, and one of the industry’s […]

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What's New 06 Jun 2019

Support Ticket Reporting Made Less Cluttered

Kapture CRM rolls out a new feature that lets companies create custom ticket reporting templates. […]

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