In recent years, the rise of artificial intelligence and automation has led to a significant […]
Tag: Customer Support software
How To Maximize E-Commerce Customer Service
Ecommerce has experienced the greatest boom in the last decade, and one of the industry’s […]
The Importance of Customer Care in Customer Support
Usually customer support is one of the most crucial departments in an organization and its […]
What Customers will look Forward to in 2020?
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5 Reasons Why A Service CRM Is A Must Have For Electronics And Appliance Businesses
The overpowering effect of great customer service was recently discovered when a study by American […]
Support Ticket Reporting Made Less Cluttered
Kapture CRM rolls out a new feature that lets companies create custom ticket reporting templates. […]
Reduce Customer Churn- Plug the Leaks in your Bucket!
On asking about the biggest challenge to some small business owners, their response was quite […]
Want Increase in Sales? Try Live Chat
For a business to thrive in today’s digital landscape, customer service is paramount. No company […]
A Diamond in the Rough: 5 Ways Live Chat could be your Business’ Wonder Woman
Wonder Woman, or as I like to call her, “Wonderful.” A beautiful soul with the […]
Exceeding Expectations: Create Customer Delight with Customer Service CRM
Are you familiar with inbound marketing? If yes, then you must know the popular phrase […]