Ecommerce has experienced the greatest boom in the last decade, and one of the industry’s […]
Tag: customer service software
How to turn negative feedback into a positive experience
Despite putting tremendous effort and time into products and services, enterprises are often met […]
Do’s and Don’ts of Customer Service
For every business that wants to thrive, good customer service is not just an option; […]
Tips To Deal With Customer Complaints Effectively
When it comes to the customer service industry there is no such thing as […]
The Future of Customer Service Support Software and Why Your Business Should Care
Prioritizing customer experience has a direct impact on a brands image. American Express carried out a survey among customers, asking them “What could an…
5 Reasons Why A Service CRM Is A Must Have For Electronics And Appliance Businesses
The overpowering effect of great customer service was recently discovered when a study by American […]
Biggest Challenges in Delivering Top Class Customer Service
The quality of customer service is the foremost cause of concern for most brands. When […]
CRM for local business – Help your local shopkeeper build lasting customer relationships
With the steady rise of consumerism, an increasing number of organizations are modifying their approach, […]
Customer Relationship Management: What Does It Mean For Hospitality Sector?
The hospitality industry is encountering growing globalization and competition, particularly the wing of luxury and […]
A Diamond in the Rough: 5 Ways Live Chat could be your Business’ Wonder Woman
Wonder Woman, or as I like to call her, “Wonderful.” A beautiful soul with the […]