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Customer Service
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Leverage customer input for an efficient product development strategy
Companies across several industries have been increasingly teaming up with their customers to accelerate their […]
Manage your customer support operations effectively once the lockdown is lifted
The outbreak of coronavirus has changed the dynamics of business operations across the globe. Amid […]
Efficiently move your Customer Support Operations to a Work from Home Set up
In light of the global outbreak of Coronavirus, many businesses across the world are choosing […]
Why Omni-channel Support Is Key to Delivering the Best Customer Service
As consumers, we have access to multiple channels and platforms that help us connect with […]
I Solemnly Swear to Resolve All Tickets
Did you know that efficient, timely ticket resolution is a key to keeping your customers […]
Do’s and Don’ts of Customer Service
For every business that wants to thrive, good customer service is not just an option; […]
Filter Tickets to Separate, Prioritize and Optimize Query Resolution
True automation begins the minute a ticket is generated. From the time a customer hits […]
Customer Support Technology in the Era of Trust
Trust – In the absence of this key customer experience factor, brands lack a solid […]
13 Powerful Phrases You Need to Use for Great Customer Support
Behind every successful business lies a wonderful customer support team. Yes, I know that a […]
The Consumer Evolution: Creating a Compelling Consumer Experience
In the present scenario, customer satisfaction has become the most significant factor for businesses. Companies […]
