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Customer Service
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How To Make The Shift from Reactive to Proactive Customer Service
In the realm of customer service, the term “proactive customer service” is often mentioned. While […]
The Best Customer Ticket Assignment Strategies
“People will soon forget what you said. They will never forget how you made them […]
How Do You Evaluate Customer Service
When your customers are satisfied and happy with your customer service they tend to promote […]
How to Build a Better Customer Service Process Workflow
Businesses are continuously looking for methods to streamline the processes and procedures involved in any […]
Strategy to Deliver a More Personalized Customer Service
Happy customers are your biggest advocates and can become your most successful sales team. –Lisa […]
Holiday Customer Service: Tips to Handle Support Smoothly
Did you know that according to Microsoft, about 96% of consumers say customer service is […]
9 Tips that will help you improve your First-Call Resolution rates
According to a report by Forbes, about 74% of consumers are at least somewhat likely […]
Resolving customer issues faster: A guide to creating delightful customer experiences
Be it a small business or a Fortune 500 company, customer experience is always a […]
How to Make Customer Support Better
Building delightful customer relationships is something that may sound very easy and simple, but is […]
3 Efficient Ways for B2B to Improve their CX
Over the past few years, the appreciation of CX has rapidly grown. Businesses are now […]
