Customer Service

Once celebrated for its simplicity and affordability, 8×8 contact center now struggles to meet the demands of modern customer support. With limited automation, rigid workflows, and poor reporting, many teams are making the switch. In this blog, we explore top 8×8 contact center alternatives built to elevate CX and scale with your growth.

Looking to move beyond Help Scout? This blog explores 9 powerful alternatives that offer smarter automation, omnichannel support, and modern CX capabilities for 2025.

Discover the top 11 Tidio alternatives built to scale customer support with AI, automation, and omnichannel tools.
Whether you’re a startup or an enterprise, find the right CX platform to grow beyond basic chat.

Looking for simpler, faster, and more CX-focused support tools than ServiceNow? In this blog, we explore the 9 best ServiceNow alternatives for 2025 — platforms that offer powerful ticketing, automation, omnichannel support, and easier setup without the complexity of traditional ITSM suites. Whether you’re a growing support team or a CX-first enterprise, this guide will help you find the right tool for your business needs.

In 2025, customer service is no longer just a support function. It’s a key brand […]

As CX executives, you know that consistent and reliable messaging is key to maintaining customer […]

Gorgias built its name as the go-to helpdesk for Shopify merchants, thanks to its tight […]

Pylon is known for helping teams manage customer support through a clean, straightforward ticketing system […]

Today’s customers rarely pick up the phone or write emails. Most prefer sending a quick […]

Choosing the right customer experience (CX) platform can make or break how users perceive your […]