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Customer Support Automation: The Future of Customer Service
Gone are the days when customers would have to wait for long on calls while […]
Redefining Customer Support with AI driven Chat Automation
Kapture CRM introduces a new element to its chat module. The live chat Software feature […]
How Self-Service Tools Redefine Customer Engagement?
Your customers don’t want to be helped, they want to be able to help themselves. […]
Why AI Chatbot Should be a Part of Your New Support Strategy
The personification of computers to achieve human interests is nothing new. Right from R2d2 in […]
5 Insightful Stats about Chat-bots
You might have several heads scratching questions like What is a Chatbot? Are Chatbots Better than Humans? What are the best strategies for leveraging Chatbots to accomplish business…
