Use customer data and add value to your business Business in the digital era is […]
“Please be on hold while we connect your call to the customer representative”. **Jingle playing.** […]
According to an Accenture study, 48 percent of consumers expect exceptional treatment for being a […]
Customer Engagement Customer Experience Brands making an effort to maintain customer relationships Customers’ perception of […]
80% of B2B buyers expect the same buying experience that is given to the B2C […]
“That’s what she said” “OH. MY. GOD” “I am the danger” Rings a bell, right? […]
We all have come across a situation where different customers with a similar issue have […]
According to Forbes, a whopping 83% of customers would recommend a company they trusted to […]
With Kapture’s seamless Google Business Review integration, you as a business can incorporate customer reviews […]
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