Reimagine the Future of Work with AI Agents for Employee Experience

Put advanced intelligence at every employee’s fingertips, turning questions into answers and ideas into finished work. Let AI Agents help create, search, and automate the flow of work – so teams move faster, focus deeper, collaborate better, and deliver breakthrough results.

Benefits

Your Workforce, Supercharged by AI Agents

Give employees their AI coworkers that lift routine tasks and boost their productivity, while leaders enjoy smoother operations and measurable gains across the board.

Do More, Faster

AI Agents supercharge research, design, coding, & other complex tasks – so every employee produces higher-quality work in a fraction of the time. They become instant creative partners & problem-solvers, elevating output without extra effort.

Erase the Busywork

From scheduling and document digging to ticket triage, AI Agents handle repetitive chores automatically. Freed from administrative drag, teams regain hours each week to focus on strategic, high-value projects.

One Truth, Zero Guesswork

Need a policy, HR guideline, or workflow tip? AI Agents surface the right answer instantly from a single, centralized knowledge hub. Employees find what they need on demand – no waiting, no shoulder taps, no misinformation.


Capabilities

An Agentic EX Platform That Grows With You

AI Agents evolve alongside your employees and your business – creating a smarter, stronger workplace every single day.

One Platform, Infinite Possibilities

Empower your work with the AI Agent EX platform that brings multiple cutting-edge models together for smarter insights, faster solutions, seamless task handling, and more.

Choose from leading AI engines like ChatGPT, Gemini, Claude, and DeepSeek – all accessible through one unified platform without switching accounts or apps.

AI Agents help analyze attachments, generate deep insights, and handle complex queries effortlessly. Integrate with external tools like Gmail, Calendar, Drive, and more, to get work done.

Supercharge design work, coding, debugging, and more with AI Agents built to accelerate employee productivity & efficiency.

Your AI Coworker, A Few Clicks Away

Turn everyday workflows into self-running AI agents – no coding, no context-switching. Empower every team to design, deploy, and personalize coworkers that think, act, and scale with your business.

Build AI Agents by simply describing the task, then choose the best brain – GPT-4, Gemini, Claude, DeepSeek, or a custom model, to run it. Drag, drop, publish; your AI coworker is ready.

Each agent taps into your knowledge, workflows, and role-based preferences to tailor responses and proactively surface next steps – so advice feels more like a teammate.

Out-of-the-box connectors link AI Agents to Gmail, Calendar, Slack, Drive, HRIS, CRM, and hundreds of other tools, letting them read, write, and automate tasks exactly where work already happens.

More Capabilities

More Power Under the Hood

Explore the often-overlooked capabilities that quietly power a smoother, smarter employee experience every day.

See Impact in Real Time

Interactive dashboards track who’s using which AI agents, compare model accuracy and speed, surface time-saved metrics, and spotlight new automation opportunities – all live, all in one view

Fine-tune Safely in a Private Sandbox

Upload proprietary documents to adapt language models to your work, achieving domain-perfect answers without sending sensitive data beyond your firewall.

Orchestrate Complex Workflows

Let AI Agents seamlessly pass context to one another, completing entire onboarding or escalation processes without a single manual hand-off.

Get Smarter With Every Interaction

User feedback, implicit usage signals,and human edits automatically flow back into AI Agents, refining answers & workflows with zero manual retraining.

Put Your Team in Control, Always

For high impact actions, agents draft steps and route them to stakeholders – its execution with the accountability enterprises require.

Work Across Multiple Formats

Employees can speak commands, drop screenshots, or request images; AI Agents parse multimodal input and deliver rich media outputs tailored to the task.

Stay Ahead with Proactive Agents

Event-driven logic monitors calendars, systems, and thresholds – pushing reminders, risk alerts, and next steps to employees before deadlines or issues surface.

Built With Guardrails & Insights

A unified platform applies role-based access, logs every action, and more – so you can keep every AI Agent firmly in check for security and compliance.

Social Proof

Satisfied Customers Sharing Their Experiences

Take a look at how Kapture makes a real difference.

Tata 1mg Boosts Customer Engagement with Kapture CX

Tata 1mg needed to streamline customer feedback across 1800+ cities and provide support advisors with unified access to information. Kapture CX delivered tailored solutions and continuous support, leveraging its expertise in complex enterprise workflows to meet their needs effectively

50%

Reduction In ATH

Anubhav Mehrotra

VP, Customer Experience

Netmeds Transforms Support with Kapture CX

Netmeds.com needed to consolidate customer queries from multiple channels and manage procurement from over 200 Indian manufacturers, along with 35,000 SKUs of digital prescriptions. Kapture CX delivered a unified, customizable, and secure solution, optimizing support efficiency while protecting sensitive patient data.

70%

First-Contact Resolution

Bruce Schwack

Chief Communication Officer

Stanley Black & Decker Realizes 50% Reduction in TAT for Service Request Fulfillment with Kapture CX

Kapture’s Agent Suite enabled Stanley Black & Decker to streamline operations across 320+ service centers by centralizing customer queries, managing service tickets with Advanced Ticketing & Frontline. Automated warranty claim reports freed up engineers to focus on core tasks, resulting in faster service fulfillment and improved customer satisfaction.

17%

CSAT Improved

Industry Integrations

Seamless Integration with Your Industry’s Must-Have Apps

Connect effortlessly with the essential tools and platforms that drive your industry, ensuring unified workflows and exceptional customer experiences—all from one powerful platform.

Security & Compliance

Enterprise-grade Security & Compliance

At Kapture, security and compliance are at the core of everything we do. 

  • AES-256 bit encryption for robust data security
  • TLS 1.2 for secure communication
  • PHI/PII masking to protect sensitive information

  • Periodic VAPT (Vulnerability Assessment & Penetration Testing) Assessment
  • Built on OWASP Secure Code Standards
  • Fully compliant with DPDP regulations

Frequently Asked Questions

Explore our frequently asked questions to learn more about Kapture’s AI Agent features, security, integration capabilities, and more.

AI Agent for Employee Experience is a no-code, conversational AI coworker that automates day-to-day tasks like creating design, coding, scheduling, knowledge lookup, and workflow routing by leveraging multiple large language models and your company’s data.

They eliminate busywork like ticket triage, document digging, and meeting coordination—freeing up hours every week so employees can focus on high-value, revenue-driving work.

Yes. With a visual builder and natural-language prompts, HR, marketing, and finance teams can create and personalize AI agents in minutes—no coding required.

Leading EX platforms let you toggle between ChatGPT, Gemini, Claude, DeepSeek, or domain-specific models from one interface—eliminating model silos and redundant subscriptions.

They connect with centralized sources like knowledge bases, HRIS, CRM, and shared drives to give accurate, verified answers and minimize miscommunication.

Yes. Enterprise-grade controls include role-based access, audit logging, and private model fine-tuning to meet standards like GDPR, HIPAA, and SOC 2.

They can automate onboarding, password resets, content drafts, code help, expense approvals, calendar-based reminders, meeting summaries, and more.

Yes, they support multimodal input—allowing users to speak requests, upload screenshots, or even generate visuals directly within the platform.

Dashboards show metrics like usage, model accuracy, time saved, deflected tickets, and adoption—helping leaders quantify impact and spot new automation opportunities.

Witness the next level of customer experience with Kapture CX

Join the 1000+ Enterprises who transformed their CX while reducing support costs.

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