Benefits
Big Wins You Get with Workspaces
Experience the ripple effect of an intuitive platform – fewer silos, faster progress, and easy scaling. Turn scattered effort into shared momentum so every team delivers bigger results with less friction.
One Hub, Zero Silos
All chats, tasks, docs, and knowledge live in a single workspace, so teams stop toggling between apps and start moving in sync. Cross-department projects flow smoothly, information stays up-to-date, and collaboration feels effortless.
Productivity On Autopilot
Built-in automations and AI trim the busywork – create, auto-summarize, schedule meetings, surface answers, task creation, and more. Your workforce reclaims hours each week to focus on higher-value work that drives revenue.
Built For Your Enterprise
Granular permissions, analytics, and customizations let you keep governance tight while tailoring spaces for every team. As the company grows, Workspaces grows right along – handling more users, data, and projects, effortlessly.
Collaborate Smarter, Get More Done
Workspaces centralizes communication and task management and makes it easier than ever to keep track of everything – helping your teams stay aligned and productive.
Stay connected with your team, individually or in groups. Let AI provide intelligent summaries and contextual responses – so you don’t miss out on anything.
Whether you prefer text, voice, or video, choose the communication method that best fits your team and task – ensuring clear and effective communication across the board.
Plan, assign, and track tasks with ease across projects. Team Board keeps everything in one place, ensuring you can manage workflows, monitor progress, and make sure nothing falls through the cracks.
AI That Transforms the Way You Work
Workspaces streamlines your team’s tasks and workflows with AI, giving them more time to focus on delivering results and making an impact.
Let your workforce find answers to organizational or work-related queries instantly. Moreover, let AI assist in diving into deep research, writing content, generating designs, coding, and more.
From scheduling meetings to managing projects and generating reports, AI takes care of the routine work. With those tasks automated, your team can focus on work that drives real impact.
Share files easily with your team and use AI to instantly query, summarize, or analyze them. Get insights right when you need them, so you can make decisions faster.
More Capabilities
More Power Under the Hood
Explore the often-overlooked capabilities that quietly power a smoother, smarter employee experience every day.
Analytics & Engagement Insights
Use the data to refine onboarding, spotlight popular resources, and boost underused areas.
Locate Anything, Fast
One search bar through docs, messages, and people – skip toggling between apps. Smart filters and suggestions surface what you need before you finish typing.
Make It Your Own
Add your logo, colors, and custom layouts so the workspace feels like home. Tweak sections within guardrails – blending consistency with a touch of personality.
Social Feeds & Forums
A space for shout-outs, ideas, or quick questions that keeps conversations flowing beyond project chats.
Mobile Access
Chats, docs, and tasks stay perfectly in sync across desktop, tablet, and phone. Everything you need is a tap away.
Broadcasts & Notifications
Schedule posts or push urgent alerts instantly – everyone’s informed, no endless email threads required.
Employee Directory & Org Chart
Search by name, skill, or department, then click into a visual org chart to see who reports where.
Polls & Pulse Surveys
Spin up a one-click poll or quick sentiment check and watch feedback roll in real-time. Insightful data without the survey fatigue helps you make decisions at the right time.
Social Proof
Satisfied Customers Sharing Their Experiences
Take a look at how Kapture makes a real difference.
Tata 1mg Boosts Customer Engagement with Kapture CX
Tata 1mg needed to streamline customer feedback across 1800+ cities and provide support advisors with unified access to information. Kapture CX delivered tailored solutions and continuous support, leveraging its expertise in complex enterprise workflows to meet their needs effectively
50%
Reduction In ATH
Anubhav Mehrotra
VP, Customer Experience
Netmeds Transforms Support with Kapture CX
Netmeds.com needed to consolidate customer queries from multiple channels and manage procurement from over 200 Indian manufacturers, along with 35,000 SKUs of digital prescriptions. Kapture CX delivered a unified, customizable, and secure solution, optimizing support efficiency while protecting sensitive patient data.
70%
First-Contact Resolution
Bruce Schwack
Chief Communication Officer
Stanley Black & Decker Realizes 50% Reduction in TAT for Service Request Fulfillment with Kapture CX
Kapture’s Agent Suite enabled Stanley Black & Decker to streamline operations across 320+ service centers by centralizing customer queries, managing service tickets with Advanced Ticketing & Frontline. Automated warranty claim reports freed up engineers to focus on core tasks, resulting in faster service fulfillment and improved customer satisfaction.
17%
CSAT Improved
Industry Integrations
Seamless Integration with Your Industry’s Must-Have Apps
Connect effortlessly with the essential tools and platforms that drive your industry, ensuring unified workflows and exceptional customer experiences—all from one powerful platform.
Security & Compliance
Enterprise-grade Security & Compliance
At Kapture, security and compliance are at the core of everything we do.
- AES-256 bit encryption for robust data security
- TLS 1.2 for secure communication
- PHI/PII masking to protect sensitive information
- Periodic VAPT (Vulnerability Assessment & Penetration Testing) Assessment
- Built on OWASP Secure Code Standards
- Fully compliant with DPDP regulations
+1(415) 319-8777 (USA)
enquiries@kapture.cx
