Kapture CX
Vs Zendesk:

Struggling to pick? It’s simple, really!

Zendesk can’t compete with Kapture’s GenAI-powered CX platform, offering superior value with advanced features and unparalleled scalability.

Schedule a Demo

Brands Who Trust Us

Several enterprises regret choosing Zendesk
Don’t be one of them!

Why Kapture CX Outperforms Zendesk by a Mile

Vertical AI

It’s much more advanced and tailored for your industry.

Value for Money

Rich GenAI features
that are available for your agents and customers.

1-Stop Solution

From self service to agent suite, and feedback management, we have it all.

24/7 Customer Support

You don’t have to pay for customer support. It’s part of the package.

It’s Time to
Move Beyond Zendesk

Lacks Essential Workflow Automation
Complicated/ Unavailable Basic Features
Inflexible Pricing Plans
Underdeveloped AI Features
Unstable Integrations
Complex Triggers Demand Constant Management
Slow & Complex Reporting

Experience the Power of Kapture CX.
Get Proven Results!

22%

Increase in First Contact Resolution

10%

Increase in CSAT Score

45%

Decrease in Response Time

90%

Queries Deflected by Self-Serve 2.0

28%

Increase in Contract Extensions

CX Solutions that are crafted to perfection

Our first priority is you
Don’t settle for anything less

Kapture CX has a customer-first policy that ensures you are the first and only priority. So how does that translate into tangible benefits for you? Here’s how!

3-Click
Migration

Import your entire customer support ecosystem in just 3 clicks. Enter your authorization key and domain name, and we’ll handle the rest.

1000+
Connected Applications

Experience the power of connected systems. Our integrations streamline your workflow and provide real-time access to customer information across your entire tech stack.

Impenetrable
Data Security

Your data security is our top priority.
We exceed industry standards and regulations to protect your information from unauthorized access.

Kapture CX vs Zendesk

Kapture’s customer-first approach ensures that our customers get the solutions they need, rather than buying the solutions on offer. Our industry-first, vertical AI-powered voice bots take the cake.

Technology