A Pricing Plan That’s

Our modular platform adapts to all your needs. You pay only for what you use – with pricing shaped by product, users, interaction volumes, and AI features you add on. Talk to our team today and get your custom quote.

Trusted by 1000+ global enterprises

The Price Is Right

How Our Pricing Works

No bloated bundles and no hidden costs. It is shaped by the features you choose, the add-ons you want, and the teams you bring on board.

Modular

Pick and pay for only the capabilities you actually use.

Scalable

Start small and grow seamlessly as your teams, customers, and goals expand.

Deep Customizations

Solutions tailored to your sector’s unique workflows and business needs.

Deep Customizations

Solutions tailored to your sector’s unique workflows and business needs.

Scalable

Start small and grow seamlessly as your teams, customers, and goals expand.

Transparent & Predictable

Clear breakdowns, upfront estimates, and no surprise charges – ever.

The Total Value Impact of Kapture

You may have different requirements than others, but we can assure you value by choosing Kapture. Find out how by downloading this practical ROI, TCO & savings model.

225% 3-Year ROI

Payback in 8–9 months

Product Suite

AI-First Products That Deliver Tangible Value

Every product is built to create measurable impact where it matters most – your bottom line.

Self-Serve

Agent Suite

Insights

Employee Experience

Instant Customer Happiness.
Delivered Effortlessly.

AI Agents resolve queries with high personalization, instantly, in any channel, with no agent dependency – so you scale support, not headcount.

Solutions :

AI Agents for Voice Support

Observability Platform

AI Agents for Non-Voice Support

Multilingual

24×7 Support

Email Support

Call Support

Instagram Support

WhatsApp Support

X Support

Facebook Support

The AI-First Service Suite To Deliver Unmatched CX

One workspace for every support channel. AI Agents help route, answer, and execute tasks – while your support team focuses on high-value tasks.

Solutions :

Advanced Ticketing

Reports & Analytics

AI Agents for Support Team

1000+ API Integration

Advanced Analytics Dashboard

Knowledge Base

Smart Ticket Routing

Side Conversations

AI Ticket Summary

Profanity Detection

Turn Every Conversation & Feedback into Actionable Insights

AI Agents audits calls, chats, and surveys – turning them into instant action plans that lift support team performance and customer experiences.

Solutions :

AI Agents for Quality Audits

Conversational Intelligence

GenAI Surveys & Feedback Management

Real-Time Skill Coaching

Instant KPI & Sentiment Scoring

Root-Cause Analytics

Predictive & Prescriptive Insights

Reinvent How Your Team
Functions With Kapture
Employee Experience

AI automates cross-platform tasks, unifies work in one place, resolves HR & IT requests in seconds, and frees teams for high-impact work.

Solutions :

AI Agents for Employee Experience

Workspaces

Service Desk

Value Gained

Real Results. Real Impact.

Our customers don’t just get a platform – they get measurable business outcomes that pay for
themselves many times over.

Kapture’s has been instrumental in Tata 1mg’s growth. They tailored the platform to our needs, provided a dedicated support manager, and equipped us with Agentic AI features that made a real difference in delivering faster, smarter CX at scale.

Anubhav Mehrotra

VP-Customer Experience at Tata 1MG

See the ROI
Before You Invest

Download our guide Quantifying CX to discover how much value Kapture can bring to your business and how leading enterprises turn customer experiences into measurable growth.

Faster Resolutions

Automated workflows and AI agents slash response times, resolving customer requests in seconds, instead of hours.

Lower Operational Costs

Utilize AI to optimize resource use, eliminate redundancy, and scale without scaling headcount.

Higher CSAT Scores

Deliver proactive, personalized experiences that keep customers coming back.

Enterprise Value That
Goes Beyond the Price Tag

Our pricing isn’t just competitive – it’s built to reduce total cost of ownership, accelerate ROI, and deliver lasting performance gains. That’s why leading enterprises see it as a strategic advantage, not just a line item

Consolidation Savings

Cut costs and complexity by replacing multiple vendors and tools with one integrated AI platform.

Faster Time-to-Value

Get fully onboarded and see measurable impact in weeks, not months.

Long-Term Partnership

Benefit from continuous optimization, training, and dedicated success management – without extra consulting fees.

Frequently Asked Questions

Explore our frequently asked questions to learn more about Kapture’s AI Agent features, security, integration capabilities, and more.

No. Kapture’s pricing is fully transparent with no hidden fees. You only pay for the products, users, interactions, and AI features you choose.

Kapture follows a modular pricing model. Costs are shaped by the number of users, interaction volumes, AI modules, and add-ons you select.

Enterprises can choose agent-based, interaction-based, or hybrid pricing depending on the product that they choose and their support setup.

Yes. You can add or remove users, channels, or AI features at any time, and your pricing adjusts accordingly. However, refunds are not applicable for downgrades or cancellations.

Kapture offers flexible contracts for enterprises. Options include annual and multi-year agreements with predictable pricing.

Yes. Kapture integrates with 1000+ APIs, CRM, ERP, and communication tools. Most integrations are included in pricing.

All enterprises receive onboarding assistance, training, and a dedicated success manager who will be available 24/7.

Most enterprises achieve ROI within 3–6 months through reduced costs, faster resolutions, and higher customer satisfaction scores.

Yes. Kapture is designed to scale predictably as you add more agents, expand interactions, or adopt new AI modules.

Yes. Kapture supports multi-currency billing and compliance-ready contracts for enterprises across regions.

Kapture follows enterprise-grade security and compliance standards to keep your data safe and accessible only to you.

Volume-based discounts and multi-year commitments are available for large enterprises.

You can request pricing directly on our website. Provide details on team size, interactions, and AI needs, and we’ll send you a tailored plan. to know more.

Your Plan. Your Value. Your Growth.

Your business is different – and the pricing should reflect that.
Let’s build a plan that matches your goals, maximizes ROI, and scales with your success.

A Pricing Plan That’s

Trusted by 1000+ global enterprises