The Only Agentic AI Platform Built for Complete Enterprise CX Automation.
Free Up 60% of Your Team’s Capacity!

Low code

Omnichannel

Multimodal

Compliant

Schedule a Demo

Kapture will collect and process the data provided here in accordance with our Privacy Policy

Customer Service, Reimagined with Agentic AI

Leading Enterprises Levelling Up Their Game

Trained on 1 Billion+ Minutes of Real Conversations & Complex Problems

We’ve captured the agency, nuance, and empathy from actual human interactions—it truly connects, takes decisions, and acts.

Built for Your Industry and Customers

AI Agents that speak your industry’s language and deliver hyperper-sonalized experiences. Faster resolutions, and CX that moves the needle.

Built for Scale and
Precision

AI Agents that effortlessly handle high volumes, complex workflows, and evolving support demands without compromising quality.

Built for Your Entire Support Function

AI Agents that unify all your tools, channels, integrations, databases, and teams. Less friction. More connection. Better CX.

Build Your Own AI Agent: No Code, No Problem

Create your own AI Agents from scratch and deploy them in minutes to solve problems that are unique to you.

AI that Does The Work, You Drive the Impact

Autonomously solve complex workflows with relentless, goal-driven precision.

Customers

Conversational AI Agents For Voice and Non-Voice Support

Context-Powered Conversations Without Repetition
Proactively assists customers on their preferred channels, be it voice or non-voice, and by carrying over context.
Orchestration Without Human Intervention, Unless Required
Handles repetitive tasks by orchestrating with other AI Agents for end-to-end automation, with no human intervention.
Not Just Reactive—Proactively on the Move.
Initiates proactive outbound engagement—handling follow-ups, reminders, scheduling, feedback collection, updates, and more.

Agents

Agentic Co-pilot for Smarter,
Faster Resolutions

Ready-to-use workflows for repetitive tasks
Free agents from routine tasks with end-to-end workflow automation—AI handles the busywork.
Guide Agents in Real Time
Deliver real-time insights, next-best actions, and conversation summaries—so agents respond faster and better.
Optimized collaboration for quick wins
Coordinate seamlessly with AI and human agents to tackle complex tasks from start to finish—no silos, just speed.

Leaders

AI Agents for Quality Audit &
Conversation intelligence

Scale QA to 100% & Eliminate Compliance Risks
Continuously monitors and reviews interactions across channels, without bias, to deliver constructive feedback and compliance across the board.
Unlock Deep Insights with AI-Driven Analytics
Provides sentiment analytics, forecasts support requirements, and mines invaluable insights from your contact center.
Capture Customer Voice to Drive Smarter Decisions
Collects feedback across channels through tailored surveys, so you can make the right decisions, at the right time.

AI Agents Built For Your Business, Ready for Action

Verticalized Agentic AI

BFSI

Retail

Travel

Energy & Utilities

Consumer Durables

Digital Native

Zero-lift Integrations

Smarter Decisions. Safer Execution. Always.

Goal-Driven Execution

Built-In Guardrails

Multimodal Intelligence

Multi-Agent Orchestration

Multimodal Intelligence

Goal-Driven Execution

The Future of Customer Experience?
You’re Looking At It.

Request a Demo