Experience
AI Agents for Voice Support
Built to think, talk, and act like your best agent
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Select Use Case
Select Voice
Meet Kapture’s Voice AI Agent
We just need a quick hello from you before the AI Agent says hi back.
Demo
Real Conversations. Real Results.
Hear Voice AI Agents in Action.
Explore live recordings showcasing how AI Agents excel across industries and use cases, whether it’s handling inbound inquiries or managing outbound campaigns.
Itinerary Change Management
Travel
Adding Family Member to Existing Policy
Insurance
Cart
Abandonment
Retail
Customer Unavailable for Delivery
Retail
Policy Renewal Reminder
Insurance
The Bottom-Line Power of Voice AI Agents
< 2 min
Average ticket
resolution time
30 %
Reduction in
support costs
90 %
Common queries
handled by AI agents
30 %+
Guaranteed CSAT
uplift within months
Engineered to make a real impact for your customers, and for you.
“On launch day, we spoke with roughly 150–200 customers, and not one complained – or even mentioned – the Voice AI Agent. With previous phone system roll-outs we’d hear opinions immediately, but this time there was only silence. I’m not sure anyone even realized they were talking to an AI Agent. That’s a huge win!”
Build Your Own AI Agent
No Code, No Problem
Create your own AI Agents from scratch and deploy them in minutes to solve problems that are unique to you.
CAPABILITIES
Your Top-Performing Agent
Always on the line, speaking your brand’s language, and delivering the calm, consistent service customers expect.
Hyper- personalized
Blends deep customer history with real-time signals to respond in the exact moment & situation.
Sentiment + Intent Detection
Reads emotion and purpose instantly, guiding calls to faster, friendlier resolutions.
Human-like Interactions
Natural phrasing, right pacing, genuine empathy – conversations feel truly personal.
Intelligent Automation
Handles complex tasks end-to-end, triggers next-best actions, & escalates only the edge cases.
Security & Compliance
Enterprise-grade Security & Compliance
At Kapture, security and compliance are at the core of everything we do.
- AES-256 bit encryption for robust data security
- TLS 1.2 for secure communication
- PHI/PII masking to protect sensitive information
- Periodic VAPT (Vulnerability Assessment & Penetration Testing) Assessment
- Built on OWASP Secure Code Standards
- Fully compliant with DPDP regulations
Frequently Asked Questions
Explore our frequently asked questions to learn more about Kapture’s AI Agent features, security, integration capabilities, and more.
They go beyond scripted replies – they understand intent, complete tasks, and get smarter with every interaction.
Yes! You can fully customize the tone, language, and behavior to align with your brand.
It depends on your business and the scope of automation. Reach out to us, and we’ll walk you through what your setup could look like.
AI Agents support web chat, email, socials, in-app messaging, and more, all from one platform.
Yes. It integrates easily with your CRM, helpdesk, and internal systems.
From order tracking and refunds to account updates and FAQs, it handles full workflows end to end.
The AI Agent improves continuously by analyzing past conversations and identifying better resolution paths.
It hands off to the right human agent, with full context for a smooth transition.
Absolutely. We follow enterprise-grade security protocols and are compliant with major data privacy laws.
Definitely. Book a demo to experience how it works, personalized to your use case.
Witness the next level of customer experience with Kapture CX
Join the 1000+ Enterprises who transformed their CX while reducing support costs.
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