TTS (Text-to-Speech) Technology for Contact Centers

TTS (Text-to-Speech) technology converts written text into natural-sounding speech, enabling contact centers to deliver automated voice responses in real time.

It allows AI systems and IVR solutions to communicate with customers using lifelike, context-aware voices. This technology improves accessibility, supports multilingual interactions, and ensures consistent communication across channels.

By reducing reliance on live agents for routine updates, such as order confirmations or balance inquiries, TTS enhances efficiency and ensures round-the-clock service availability.