Author Avatar

Chris Abraham John

Linkedin

Product Marketing-Sales Enablement Manager

Chris John is a product marketer who turns products/ features into must-haves and is always ready with the perfect quote for any situation. When he's not shaping brand stories, he's dissecting plot twists or dreaming up his own. Movies, margaritas, and marketing save his day!

» More blog posts by Chris Abraham John:

Employee Experience 21 Jul 2025

From Chatbots to Badge-Wearing AI Agents: When AI Gets a Company Login

AI agents are no longer just chatbots—they’re getting company logins and real responsibilities. This article explores how they’re reshaping the modern workforce and what it means for leaders.

Read More
Employee Experience 21 Jul 2025

Breaking the ‘Infinite Workday’: How AI Agents Reclaim Focus Time

The infinite workday is burning teams out. Discover how AI agents cut the noise, reclaim time, and bring focus back to work.

Read More
Employee Experience 15 Jul 2025

The Rise of the Workplace AI: Why 2025 Will Be the Year of the Frontier Firm

Only 1% of companies have reached AI maturity. While most are stuck in pilots, frontier firms are using workplace AI to automate workflows and scale faster. In 2025, they’ll lead—others will lag behind.

Read More
Analytics & Insights 14 May 2024

Smart Surveys, Smarter Insights: AI in Customer Feedback

Most businesses aim to secure customer loyalty by offering top-notch support and experience. This can […]

Read More
Customer Experience 03 May 2024

How to Overcome CX Challenges in 2025?

Imagine two companies; Alpha and Beta. They operate in the same industry, and provide similar […]

Read More
Analytics & Insights 23 Apr 2024

How Persona-Based Surveys are Changing the Game?

You’ve made a purchase after much consideration and discussion. And one day, you receive a […]

Read More

Witness the next level of customer experience with Kapture CX

Join the 1000+ Enterprises who transformed their CX
while reducing support costs.