Vitos AI Agent Platform

Design, deploy, and scale AI agents for any workflow or industry, without writing a single line of code.

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Why KAPTURE

Why Teams
Choose Kapture

No-code, guided builder

Step-by-step creation with guardrails.

Your stack, your rules

Use Vitos LLM (tuned for BFSI/Retail/Travel) or bring your own; plug in your data and logic.

Enterprise-ready

Built around enterprise-grade workflows and policies for BFSI, Retail & Travel

Omnichannel

Phone, social, product, and web.

Test → Deploy → Monitor

All in one place – no vendor bottlenecks.

How it works

The Only Platform You Need to Create AI Agents

From prototype to production. Everything you need, right at your fingertips.

01. Define

Pick a starting point

Choose an industry template (Retail, BFSI, Travel, Utilities) or start from scratch for niche workflows – both give you a clear blueprint.

Choose LLM

Use Vitos LLM (tuned for BFSI/Retail/Travel) or bring your own; describe behavior in natural language (greetings, closures, persona, do/don’t).

Set the purpose & guardrails

Name the agent, define objectives & purpose, policies, escalation rules, tone, and temperament to match brand and compliance.

02. Build

Ground in your knowledge

Attach policies, workflows, product data, and FAQs to keep responses consistent, compliant, and up to date.

Operationalize with actions

Add pre-actions (fetch context), in-prompt functions (keep answers factual), and post-actions (trigger tickets, updates, orders).

Voice ready out of the box

Select transcriber (Vitos/Azure/Deepgram/BYO) and synthesizer (Vitos/Google/ElevenLabs/Azure); set language, accent, and vocal style.

03. Validate

Test instantly

Place trial calls and run sandbox sessions to check intent handling, latency, and voice quality.

Scale testing

Use bulk test suites to hit edge cases, policies, and multilingual scenarios before launch.

See it before it ships

Preview real interactions with logs and traces so you can tune prompts, actions, and thresholds quickly.

04. Launch & Scale

Wire into your stack

Connect APIs and integrations (CRM, order systems, support, data stores) for real outcomes—not just answers.

Omnichannel deployment

Go live on phone, social, web, or in-product experiences with one click.

Monitor & iterate

Track containment, CSAT, accuracy, and handle time; clone successful agents and roll out by team, market, or region.

Deployment Methods

Agents That Act. Flows That Orchestrate.

Launch a capable AI agent in minutes, and when the task spans steps and systems, elevate to drag-and-drop orchestration that gets the whole job done.

Single AI Agent

Build a brand-true assistant that actually gets work done.

Handles WISMO, cancellations, exchanges, refunds, account updates, applications, fraud reporting, bookings, and more.

Understands intent despite grammar/spelling mistakes; responds in the language you set.

Runs your policies—consistently and compliantly—every time

Multi-Agent Orchestration

When one agent isn’t enough for multi-step tasks, orchestrate many—effortlessly.

Drag-and-drop Messages, Actions, Logic, Integrations, or drop whole AI Agents into the canvas.

Design step-by-step experiences that complete complex workflows end-to-end.

Run and test flows inside Vitos; deploy instantly to your channels.

AI Agents OOTB

AI Agents Out-of-the-Box (OOTB)

Start fast with prebuilt templates, then customize.

Retail

WISMO, cancellations, exchanges & refunds.

BFSI

Account management, applications, fraud reporting.

Travel

Bookings, modifications & cancellations, loyalty.

Energy

Account management, bill payments, service requests.

Frequently Asked Questions

Explore our frequently asked questions to learn more about Kapture’s AI Agent features, security, integration capabilities, and more.

Vitos comes with plan-based pricing. For trials, pilots, and enterprise tiers (including SLAs, security reviews, and volume pricing), talk to our team.

An AI agent platform lets you design, configure, and deploy autonomous AI agents that complete tasks end-to-end over chat, voice, or APIs. Vitos allows you to define agents, connect data and actions, test, and launch across channels without writing code.

Vitos is a guided, no-code AI agent builder with enterprise guardrails. You can bring your own LLM, attach knowledge bases, add pre- and post-actions, and deploy to phone, web, and social channels with built-in testing and monitoring.

Vitos is a vertical, enterprise-grade agentic platform built for BFSI, Retail, Travel, and Utilities. It focuses on policy control, orchestration, and business outcomes like orders, updates, and ticket resolution.

The best platform depends on control, compliance, and channels. If you need no-code creation, bring-your-own LLM and voice, multi-agent orchestration, and enterprise-grade monitoring, Vitos is built for that stack.

Yes. Use Vitos LLM or plug in your preferred models. For voice, choose from Vitos, Azure, Deepgram, Google, ElevenLabs, or Azure with controls for language, accent, and tone.

Vitos connects to your CRM, order management, and support tools using APIs. Pre-actions fetch context and post-actions trigger workflows, so agents don’t just respond — they complete tasks.

A single agent handles one task like order status or account updates. Multi-agent orchestration lets you chain multiple agents, logic, and integrations to resolve complex, multi-step workflows.

Yes. Build once and deploy to phone, website, in-product, and social channels. Configure language, voice, and behavior per market for consistent, brand-aligned experiences.

Use instant calls, sandbox runs, and bulk test suites to validate edge cases. After launch, track containment, CSAT, accuracy, and handle time, while policies and knowledge bases ensure consistent, compliant behavior.

Your best hire is about to join.

Start building agents that act with intuition for your industry and business.