See Kapture CX in Action
Get a live look at everything Kapture CX can do for your support function in a short demo.- Talk to our solution consultants and map out your use cases, workflows, integrations, and customizations.
- Get advice on the right plan and receive a custom quote.
Trusted by 1000+ global enterprises
Supercharge Your CX With Kapture
Beyond the Hype,
Agentic AI Delivers Real-World Impact
Ratings based on 251 reviews
Over the past 9 years, our journey with Kapture CX has been exceptional. What truly sets them apart is how deeply they understand our challenges and proactively solve them – most recently through their Agentic AI solutions. Coupled with powerful products, 24/7/365 support, and relentless innovation, we always stay ahead of the curve.
Rohil Ahmed
Head-CS Product & Technology at BigBasket
Query Deflection
AI handles the bulk of incoming queries, letting customers solve problems instantly – without agent involvement.
Lower Support Cost
Native LLMs and cross-channel automations keep teams lean, cut tooling costs, and keep data safe without adding complexity.
Audit Coverage
Every interaction is automatically scored for quality and compliance, so issues surface instantly and coaching happens in real time.
Kapture’s has been instrumental in Tata 1mg’s growth. They tailored the platform to our needs, provided a dedicated support manager, and equipped us with Agentic AI features that made a real difference in delivering faster, smarter CX at scale.
Anubhav Mehrotra
VP-Customer Experience at Tata 1MG
Higher CSAT
Hyper-personalized, on-demand support creates happier customers – and it shows in the scores.
Awards and Recognitions
Loved by Customers, Celebrated by Experts
Here’s how industry leaders and peers recognize our commitment to delivering exceptional solutions.
+1(415) 319-8777 (USA)
enquiries@kapture.cx
